Who runs your workplace?
For most of us the answer is a boss, who reports to a higher boss, who reports to an even higher boss, who reports to a … all the way up to the “owner” of the enterprise. This is called a chain of command.
The words “chain” and “command” are both suggestive of a fundamental truth: Today’s rules about the power of bosses and workers evolved from a time of masters, servants and slaves. While many norms and expectations have changed over the years the fundamental truth that bosses give orders and workers are required to obey remains the same.