There are two distinct groups that dislike Starbucks. One is the hipster, “we should ban Starbucks in Portland” crowd and the Dunkin Doughnuts “why would you pay that much for coffee” crowd. Both miss the awesomeness of Starbucks.
All over the world, this company has created oases for work and human connection. They are promoting great experience design with places like Starbucks Reserve. They deliver a consistently great experience whether you are in Atlanta, or Singapore, or Bangkok, or Mexico. Plus they employ hundreds of thousands of people (more if you consider the massive supply chain), and created the market that allows hipster cafes to exist.
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