Relatives were forcibly removed while trying to speak to journalists
Frustration with the search for missing flight MH370 boiled over into chaotic scenes as Chinese relatives were dragged away from journalists.
They were attempting to speak to Chinese journalists outside the daily press conference in Kuala Lumpur.
A BBC reporter was pushed away from the relatives, who were carrying banners criticising the handling of the case.
Teams from 26 countries are trying to find flight MH370, which went missing on 8 March with 239 people on board.
One of the relatives, a middle-aged woman, cried: “They give different messages every day! Where’s the flight now? Find our relatives! Find the aircraft!”
The Malaysian government said later it regretted the scenes and ordered an investigation, saying “one can only imagine the anguish they are going through”.
The BBC’s Jonah Fisher faced a wall of police when trying to speak to relatives after the news conference in Kuala Lumpur
During the daily briefing, Malaysia’s acting transport minister rejected reports that emerged on Tuesday that the plane had been spotted in the Maldives.
A local councillor on the island of Kudahuvadhoo has told the BBC that about 10 people described seeing a large aeroplane some hours after it disappeared.
The acting transport minister, Hishammuddin Hussein, also said the authorities had investigated almost all the passengers and crew of the plane, but had so far found no information of significance.
“We have received passengers’ background checks from all countries apart from Ukraine and Russia,” he told reporters. There were two Ukrainians and one Russian on the plane.
Malaysian police chief Khalid Abu also said some data had been deleted from the flight simulator found at captain Zaharie Ahmad Shah‘s home on 3 February, and that investigators were trying to recover the deleted files.
Mr Hussein stressed the captain should be considered innocent until proven guilty and that members of his family were co-operating with the investigation. Deleting files would not necessarily be suspicious, particularly if it were to free up memory space.
Chinese citizens made up the overwhelming majority of the passengers on the plane, which had been heading from Kuala Lumpur to Beijing.
Responding to complaints among relatives of those on board that they are not being kept fully informed, the Malaysian authorities said they would send a team to Beijing to liaise with Chinese families waiting for news.
Read MORE / Pics at BBC
Five reasons why disappearance is unlikely to be caused by terrorism
Frank Gardner BBC security correspondent
- There has been no claim or celebration by any known group
- Government agencies did not detect any “ambient intelligence” or “chatter” about an imminent attack prior to the flight or afterwards
- No obvious motive and no VIPs onboard
- Background checks on flight crew and passengers have come up blank
- No groups in the region are thought capable of such a sophisticated attack. South-east Asian militant group Jemaah Islamiya is greatly diminished, Chinese Uighurs are not thought capable, and both the Pakistani Taliban (TTP) and Afghan Taliban have denied involvement.